Private Medical Receptionist

An exceptional opportunity has arisen for a polished and impeccably presented Private Medical Receptionist to join an independent private eye clinic on Harley Street, moments from Bond Street station.

This is far more than a traditional reception role. It is a position suited to an individual accustomed taco operating within ultra-high-net-worth environments, where discretion, refinement and anticipatory service are second nature. The roles offers salary of up to £30k however candidates with previous private medical experience will be paid up to £32k. The role operates on Monday - Friday (8.00am-5.00pm,  9.00am-6.00pm, 10.00am-7.00pm) basis with some overtime required at times to coordinate emergency appointments. 

We are seeking a candidate from a high net-worth, luxury-led or very client-focused background. Previous office experience is essential.

This Receptionist role requires a naturally sophisticated communicator who understands the expectations of discerning clientele and is entirely comfortable interacting with high-profile individuals, consultants and private patients.

The clinic is renowned for delivering an exceptional, discreet and highly personalised service within an elegant, calming setting. Specialising in complex, blindness-related conditions, the practice also has a rapidly expanding medical trials division, further enhancing its reputation at the forefront of private ophthalmic care.

The Receptionist Role

As a key ambassador for the clinic, you will:

·    Act as the first point of contact for consultants and patients, delivering a seamless, concierge-style experience at every touchpoint

·    Coordinate emergency surgical procedures at short notice, confidently managing multiple consultant diaries and liaising with surgeons, ophthalmic technicians, nurses and anaesthetists

·    Provide refined, articulate and highly professional communication across all channels - in person, by telephone and via email

·    Manage up to consultant clinic diaries with precision and discretion

·    Process payments confidentially and respond to sensitive patient treatment enquiries

·    Oversee operational and administrative responsibilities including stock control, ordering of clinical supplies and coordination of maintenance services

·    Uphold immaculate standards of personal presentation, confidentiality and service excellence at all times

Shifts:  8.00am-5.00pm,  9.00am-6.00pm, 10.00am-7.00pm